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When the player started winning, they suddenly got disconnected and the account became locked. The player knew that long time ago they self-excluded themselve at the casino's sister site but couldn't understand why they were allowed to deposit, play, deposit, and play again and on a top of everything, received a free chip from the casino since they broke a rule of self-exclusion.
Read more on: casinomeister. Complaints on related Spin Casino Same management. Delayed and complicated withdrawal process due to an issue with a payout method.
After finishing the wagering requirements of a bonus, the player requested a withdrawa and sent all the documents for verification to the casino.
Later on, he was also verified via phone call but ever since then, he had a problem to receive his winnings back to the original payment method he had used for a deposit.
The only other options he had were his bank account and Neteller. He contacted the live chat about it numerous times but never received any response.
There is no other information available and the complaint remains unresolved. Delayed withdrawal due to prolonged verification processing.
The player Moonriver from Canada requested a withdrawal of CAD15, and sent all the requested documents for the verification.
They have supposedly received a message confirming the documents had passed the verification check but later the player found out their account had been blocked.
Live chat told them that it was because of the non-reception of the documents and requested them again. The casino did not react to the player's public complaint nor had the player informed about any further progress regarding the issue.
Account closed after alleged irregular play. The player 'mikoo' played at the Spin Casino and accepted one of the bonus offers. After contacting the live chat support he was told that the reason for the account closure was an irregular play.
The player was not aware of any irregular play. The casino did not react to the player's public complaint. Delayed payment, likely paid.
Delayed withdrawal processing for unknown reason. The player 'Lacascas' from Canada complained about not having had their winnings of CAD27, still paid out three weeks since they requested a withdrawal.
Delayed payout of winnings. The player 'Kmand' from Canada won CAD, requested a withdrawal, and was asked to send documents for their identity verification.
The documents got verified three days after sending them. However, two weeks later, the player was still not paid out and complained publicly.
A week and a half later, the player was asked to send the documents for verification. They sent them right away.
After not getting any updates from the casino for more than 3 days and despite contacting them, the player never found out about the reason why the withdrawal had not been processed yet.
Duplicate account, all funds confiscated. The player opened a new account in the casino but did not realize they already had an account in a sister casino.
Their funds were confiscated and the casino refused further discussion on this matter. The player understood why it happened but requested a proper explanation and their funds back.
No update since then. Player complains about unauthorized deposit. The player from New Zealand is complaining about an unauthorized transaction in his bank account.
Complaints on related All Slots Casino Same affiliate. Black points: 35 for this casino. Account was closed and winnings were confiscated due to breach of terms and conditions.
The player requested a withdrawal and sent his documents for verification to the casino support about five times. There's no other information available after this.
Black points: 31 for this casino. Withdrawal refused, account locked. The casino closed his account claiming that the player violated their shared environment policy.
They also confiscated his winnings. Black points: 13 for this casino. After winning in this casino, the player even got a congratulations email but he was unable to get his money for an unknown reason.
The casino did not respond to the player's emails and when he placed an official complaint, the casino responded saying the player used an irregular betting pattern, therefore, all funds were confiscated.
However, no evidence was provided. Black points: 11 for this casino. A bit more complicated complaint when the player didn't use his own credit card for deposit.
The player used a friend's credit card to deposit money and he had a handwritten letter with the friend's approval. The problem was that the casino took a deposit from this card and when there was some balance on the account they simply closed it because of breaching terms.
They should have either returned the deposit or let his account open with the balance. However, the evidence was missing. Black points: 9 for this casino.
Casino refused to pay winnings and closed the player's account. The player was accused of having played in a shared environment.
That was breaching the terms according to the casino and they confiscated all the winnings. However no proper evidence was provided, therefore this was highly suspicious.
Black points: 99 2 for this casino. Player was accused of multiple account holdings and his account was closed. They claimed that the player had opened multiple accounts and they blocked his account.
No other information is available ever since then. Show 5 similiar complaints with 2, black points in total 66 for this casino.
After the player sent their documents for verification, their account was closed without an explanation from the casino. The player requested a withdrawal and after they send all the documents needed for their account verification, their account was blocked.
They contacted the live chat for an explanation and were told that their account was under the investigation. The casino never responded to this complaint and it remains unresolved.
Black points: 7 for this casino. Delayed withdrawal request without an explanation from the casino. After that, the payout became delayed and the player was trying to get a hold of the casino support via emails numerous times.
The casino never responded to his contact attempts and the complaint remained unsolved. Black points: 45 1 for this casino.
Confusing withdrawal process. The player requested a withdrawal but the casino claimed that the player had stopped the payout to go through to their bank account.
But the player claimed to make all their transactions via their iDebit card. An uncertain and confusing complaint that remained unresolved.
Black points: 28 1 for this casino. Player was accused of using an irregular betting pattern. The player was not aware of breaching any terms.
Also, no proper evidence was shown. The casino had either very strict terms or was trying to accuse the player of a random violation.
Unprofessional behavior. Show 3 similiar complaints with black points in total 9 for this casino. Black points: 10 for this casino.
The player complained about their withdrawal request being delayed. They were asked to provide additional documents for their account to get verified more thoroughly.
After that, the casino found out that their account was linked with other players' accounts and decided to close their account and confiscate their winnings.
Ever since then, there's no other information provided. Black points: 4 for this casino. Extremely long withdrawal process, more than 6 months of waiting.
The player was constantly getting the emails asking him for ID documents, sometimes times a day. The casino responded but with no details or excuse.
Black points: 3 for this casino. Delayed payment with an unknown status. The casino responded to the player's complaint and tried to resolve the situation where they promised the payment would reach the player's account in a few days.
It was taking much longer than expected for an unknown reason and we still aren't sure if the player did receive the payment or not.
The case remains unresolved. Black points: 19 1 for this casino. Again an issue about using a 3rd party card to deposit.
The casino accepted the deposit but did not want to pay winnings. Show 3 similiar complaints with black points in total 8 for this casino.
Complaints on related Jackpots in a Flash Casino Same affiliate. Black points: 2 for this casino. Complicated withdrawal process.
The player claims to have provided account statements that prove otherwise, but the issue remained unresolved. Black points: 24 for this casino.
The player's winning was confiscated and his deposit was promised to be returned to him. Jimmy requested a withdrawal of SEK43, and sent all the documents needed for verification.
On the next day, the support told Jimmy he would get his deposit of SEK6, back but his winning would be confiscated and his account would be closed.
The reason for this decision was that the manager decided to do so and they couldn't answer him any more questions. Jimmy also asked if he could speak with the manager by chat of telephone but he was told it was impossible.
Disputed amount: 37, kr real money. The player's winning was confiscated for no relevant reason. After not hearing from the casino for some time, he decided to log in to his account and found out he couldn't.
He immediately contacted the support and they told him his account was closed due to Operations Team decision to do so. They never explained their decision more thoroughly to the player and they also confiscated his winning.
The complaint remained unresolved. The player's winning was confiscated without an explanation. He requested a withdrawal and about three days later, the casino confiscated his whole winning and blocked his account without explanation.
The casino never responded to the complaint and ever since then, it remained unresolved. Show 2 similiar complaints with black points in total 7 for this casino.
The player's account was blocked due accusation of a breached terms and conditions. The player, Mikkosalm from Finland, wanted to withdraw his winning but he couldn't do it via Skrill payment method or his Finnish bank account.
The casino asked him to send documents needed for verification but a couple days later he got an email stating that they won't pay him his winnings.
The reason happened to be that he was linked to a group of players that shared the same identifiers and until the investigation of all the members wasn't over, his account would remain closed.
Mikkosalm asked the casino to provide evidence, but they never did.Sélection de jeux avancée. Gaming Club se targue d'offrir un incroyable divertissement de casino en ligne et mobile pour tous les joueurs, et avec jeux au choix, il y en a pour tous les goûts. Un éventail de titres illustres de machines à sous en ligne: comme Tomb Raider: Secret of the Sword et Thunderstruck sont disponibles, ainsi que les jeux de jackpot progressifs comme Mega. 3/19/ · Gaming Club Casino has one of the most solid reputations in the online gambling scene, having had a number of years under its belt. Recognized as one of the oldest online casinos, they have also created their very own name as one who provides excellent online casino games, lucrative bonuses to boot, and a wonderful customer service team.5/5. Gaming Club Online Casino Ein exklusiver “Freundschafts” Casino Bonus! Wenn Sie bereits mit dem Gedanken gespielt haben, sich in einem Casino anzumelden, dann werden Sie sich freuen, dass wir Ihnen einen der besten Gründe liefern können, ein Gaming Club Mitglied zu werden – ein exklusives Gaming Club Willkommens Angebot!Aber wie beantragen Sie es? Das Casino reagierte nicht auf die öffentliche Beschwerde des Spielers. Versuchen Sie Ihr Glück und eventuell gewinnen gerade Genki Sport einen tollen Preis bei unserem Weihnachtsgewinnspiel, das wir in unserem Community-Forum abhalten. Seitdem hat das Casino dem Spieler kein Update zur Verfügung gestellt.